Legal
Privacy Policy.
Last updated: 15 May, 2026. This notice explains how Akede collects, uses, stores, shares, and protects your personal data.
1. Introduction
Akede ("Akede", "we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Notice explains how we collect, use, store, share, and protect your personal data when you access or use the Akede platform, including our mobile application, website, and related services.
Akede is a neighbourhood-based social platform that enables community engagement, local information sharing, and connections with local service providers. By using Akede, you acknowledge that your personal data will be processed in accordance with this Privacy Notice.
2. Data Controller
For the purposes of applicable data protection laws, including the Nigeria Data Protection Act (NDPA) and, where applicable, the General Data Protection Regulation (GDPR), Akede acts as the Data Controller for personal data processed through the Platform.
3. Personal Data We Collect
3.1 Information You Provide
We may collect personal information that you provide directly to us, including:
- Full name
- Email address
- Phone number
- Profile photograph
- Neighbourhood or location information
- Account credentials
- Verification documents submitted for service provider verification
3.2 User-Generated Content
We may collect content that you create, upload, publish, or share on the Platform, including posts, comments, reviews, messages, service listings, photographs, videos, and other media.
3.3 Device and Technical Information
We may automatically collect technical information, including IP addresses, device types, operating systems, browser types, application usage data, log information, and diagnostic or performance data.
3.4 Location Data
With your permission, we may collect approximate or precise location information to display relevant neighbourhood content, connect you with nearby service providers, improve community safety features, and personalize your experience. You may disable location permissions through your device settings, although some features may become unavailable.
4. How We Use Your Personal Data
We may use your personal data to:
- Create and manage your account
- Provide, operate, and maintain the Platform
- Connect users within communities and neighbourhoods
- Facilitate interactions between users and service providers
- Verify identities and prevent fraud
- Monitor compliance with our policies
- Improve products, services, and user experience
- Respond to inquiries and user requests
- Send service-related notifications and updates
- Protect the security and integrity of the Platform
- Comply with legal and regulatory obligations
5. Lawful Bases for Processing
Where required by applicable law, we process personal data based on one or more of the following lawful grounds: your consent, performance of a contract with you, compliance with legal obligations, protection of vital interests, or Akede's legitimate interests in operating, securing, and improving the Platform. Where processing is based on consent, you may withdraw your consent at any time.
6. How We Share Personal Data
Akede does not sell personal data. We may share personal data in the following circumstances:
- With Other Users: Information that you choose to post publicly, including profile details, posts, comments, and reviews, may be visible to others.
- With Service Providers: Where you choose to engage a service provider through the Platform, relevant information may be shared to facilitate the interaction.
- With Service Partners: We may share information with trusted third-party vendors, hosting providers, analytics tools, customer support providers, and security partners.
- For Legal Reasons: We may disclose information where required by law, court order, legal process, regulatory request, or to protect rights, safety, and security.
- Business Transfers: Data may be transferred as part of a merger, acquisition, restructuring, financing, or sale of assets, subject to appropriate safeguards.
7. Community Safety and Content Moderation
To promote a safe community environment, Akede may monitor content for policy violations, review user reports and complaints, remove prohibited content, restrict or terminate accounts, and cooperate with lawful requests from regulatory or law enforcement authorities.
8. International Data Transfers
Your personal data may be stored or processed in countries outside Nigeria. Where such transfers occur, Akede will implement appropriate safeguards and protections consistent with applicable data protection laws.
9. Data Retention
We retain personal data only for as long as necessary to provide our services, maintain accounts, resolve disputes, enforce agreements, or meet legal, regulatory, tax, accounting, and security obligations. When no longer required, data is securely deleted, anonymized, or disposed of safely.
10. Your Privacy Rights
Subject to applicable law, you may have the right to access, correct, or request deletion of your data; restrict or object to processing; withdraw consent; request data portability; or lodge a complaint with appropriate data protection authorities.
Requests can be submitted directly to: [email protected]
11. Security
Akede implements appropriate technical, administrative, and organizational measures designed to protect personal data against unauthorized access, disclosure, alteration, loss, or destruction. However, no electronic transmission method can be guaranteed 100% secure.
12. Children's Privacy
Akede is intended only for individuals aged eighteen (18) years and above. We do not knowingly collect personal data from children. If we discover data collected from someone under 18, we will take immediate steps to delete it.
13. Cookies and Analytics
Akede may use cookies, SDKs, analytics tools, and similar technologies to improve functionality, understand usage patterns, enhance performance, and personalize experiences.
14. Changes to This Privacy Notice
We may update this Privacy Notice from time to time. Any updates will be published on the Platform alongside a revised "Last Updated" date.
15. Contact Information
For questions, concerns, or requests relating to this Privacy Notice or your personal data, please contact our Data Protection Officer:
Questions?
If you have concerns about your data, our privacy team and DPO are here to help.
Contact Privacy Team